Frequently Asked Questions

BeWorkFit Mackay is located at Suite 2, 160 Boundary Rd in Ooralea, QLD.

BeWorkFit Mackay is a private billing practice. Consultation fees are payable in full at the time of consultation. Pensioners, concession cardholders, and children under 16 years of age are bulk-billed.

The cost of a standard consultation at BeWorkFit Mackay is $85 and is exclusive of any materials fee charged for dressings and materials used in procedures. However, the doctor will charge according to the consult provided. A list of consultation fees is displayed in the reception and waiting areas.

A standard consultation time is 15 minutes.

If you have numerous or complex medical issues or require a procedure, a longer consultation may be required.

• A standard rehabilitation consultation is between 30-60 minutes.
• A standard Coal Mine Workers’ Health Scheme Assessment is between 60-90 minutes in duration.
• A standard Pre-Employment Medical appointment is between 60-120 minutes in duration.
• A standard Platelet Rich Plasma (PRP) Injection appointment is between 45-60 minutes in duration.

BeWorkFit Mackay does not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most of our doctors are booked up in advance. To book an appointment online, please call us on (07) 48481133.

At BeWorkFit Mackay, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.

Yes, in most circumstances you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

If your usual doctor is fully booked and you need to see a doctor today, please call us on (07) 4848 1133, and we will, depending on the circumstances, try to book you in with your usual doctor, or if this is not possible, another doctor who has an appointment available.

BeWorkFit Mackay is open between 8 am and 5 pm Monday to Friday. The earliest appointment time is 8 am, and the last appointment for the day is 15 minutes prior to the closing time.

Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.