Appointment Information

You can book your consultation via phone by calling BeWorkFit Mackay on (07) 4848 1133 during opening hours.

A standard doctor’s consultation time is 15 minutes.

To ensure continuity of care, we will always try to book you in with your usual doctor unless you specifically request another doctor.

If you have an urgent medical issue during opening hours, please call our reception staff, and we will do our best to accommodate your needs.

In a medical emergency, please call 000 and ask for an ambulance.

If you have numerous or complex medical issues or require a procedure, a longer consultation may be required. In this instance, please call to discuss your situation with our reception staff.

• A standard rehabilitation consultation is between 30-60 minutes.
• A standard Coal Mine Workers’ Health Scheme Assessment is between 60-90 minutes in duration.
• A standard Pre-Employment Medical appointment is between 60-120 minutes in duration.
• A standard Platelet Rich Plasma (PRP) Injection appointment is between 45-60 minutes in duration.

If an appointment is no longer required, please notify us as soon as possible so that we can allocate it to another patient. Cancellation of a Medical appointment with less than 24 hours’ notice incurs a $90 fee payable to the doctor, and physiotherapist if required. Cancellation of a standard doctor consultation or WorkCover consultation with less than 24 hours’ notice incurs a $55 fee, which applies to both private patients and companies.